Refund policy

Return and Refund Policy

Business Name: Loving Body Contact Email: hekmail112@gmail.com Return Address: Ziemgos gatve 45, Baukstininkai, 92402, Lithuania

14-Day Right of Withdrawal

Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. To exercise this right, you must notify us by email at hekmail112@gmail.com before the 14-day period expires.

Returns for Change of Mind

If you are returning an item because you changed your mind, you are responsible for paying the return shipping costs to the address above. The item must be unused and in its original packaging. Once we receive and inspect the returned item, we will refund your purchase within 14 days. Original shipping costs are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, contact us at hekmail112@gmail.com with a photo of the issue within 14 days of delivery. Depending on the circumstances, we may issue a full refund or send a replacement without requiring you to return the item.

Refund Processing

Refunds will be processed to your original payment method within 14 days of us receiving the returned item or approving your refund request.

Contact

For any return or refund questions, email us at hekmail112@gmail.com.